Payment Types 

All payments are in Euro currency. The currency conversion rate is updated daily and based on public lists. The amount debited on your credit card or paypal account, in case of payment, is calculated always in Euros, so there could be discrepancies in final price, due to Paypal or your Credit Card company currency rates.
1. Advanced Bank Transfer  
This payment method is available only for orders shipping to Euro Zone countries.
If paying by bank transfer in advance, the order will be processed and shipped after actual crediting of the entire order amount on Terranova current account. Credit must occur within 5 working day from the date of acceptance, after which the order is automatically canceled. To prevent order cancelation in case of banking system delays, we suggest to anticipate a copy of the bank transfer order to our Customer Service.
The subject of the bank transfer must include the identifier of the order (date and order number), which is released in the order confirmation email. 
The bank on which to bank transfers are: 
in favor of: TERRANOVA SRL 
at BANCA POPOLARE DELL'EMILIA ROMAGNA
filiale RIMINI - AGENZIA N.1 

IBAN: IT58K0538724202000002097667 
2. PayPal 
In case of purchase through the PayPal payment method, at the end of the order the customer is directed to the PayPal login page.
The amount of the order is debited in your PayPal account at the time of order. In case the processing of PayPal payment is not completed, the order will remain pending for one hour, after that it will be deleted from the system and will be visible in registered customers' personal page. In this case, the customer will have to replace the order. 
In case of cancellation by the Customer or non-acceptance by Terranova, the amount will be refunded to customer's PayPal account. 
The cancellation is possible until order is not in stock preparation. The order status is clearly visible in the "Order Status" and is no longer voidable if the indication "order in process" is shown.
After deleting transaction, Terranova is not liable for any damages, direct or indirect, caused by delay in the refund of amount committed by PayPal. At no time during the purchase process Terranova is in a position to know the financial information of the customer. Since there is no data transmission, there is no possibility that this data are intercepted. No archive of Terranovacontains or maintain such data. For every transaction made through PayPal, the customer will receive a confirmation email from PayPal. 
3. Credit Card
In case of purchase with Credit Card payment method, at the end of the order the customer is directed to the payment gateway page. 
The amount of the order is debited on your Credit Card account at the time of order. In case the processing of Credit Card payment is not completed, the order will remain pending for one hour, after that it will be deleted from the system and will be visible in registered customers' personal page. In this case, the customer will have to replace the order. 
In case of cancellation by the Customer or non-acceptance by Terranova, the amount will be refunded to customer's Credit Card account. 
The cancellation is possible until order is not in stock preparation. The order status is clearly visible in the "Order Status" and is no longer voidable if the indication "order in process" is shown. 
After deleting transaction, Terranova is not liable for any damages, direct or indirect, caused by delay in the refund of amount committed by credit institute. At no time during the purchase process Terranova is in a position to know the financial information of the customer. Since there is no data transmission, there is no possibility that this data are intercepted. No archive of Terranova contains or maintain such data. For every transaction made through Credit Card gateway, the customer will receive a confirmation email from Credit Institute. 

Transaction Security 

The on-line transactions by credit card are held directly on the site of the Bank, through adopting the Secure Server protection system SSL (Secure Socket Layer).This protocol may communicate in a manner designed to prevent the interception, alteration or falsification of information. Terranova is not familiar with the data of credit cards used by its customers.